Senior Manager, Worldwide Developer Relations (Developer Technical Support) Apple. Apr 2001 – Present 19 years 4 months. Cupertino, California, United States.
Apr 13, 2020 · Apple will swoop in and save the day with free telephone technical support, but only within the first 90 days of product ownership. If you need an Apple agent to be your helpful hero beyond that I worked in Apple for two and a half years as a technical support. The volume of calls was very high. I only had 7 seconds free time between calls.What's worst, the lunch time was only 40 mins and this situation lasted from the first day I joined Apple till the end of 2011. Apple Inc. Pryor, Oklahoma AppleCare Technical Support Advisor. As an AppleCare Technical Support Advisor, I have to opportunity to assist customers with issues they experience with their iPhones, iPads, and iPods. I use probing skills to identify the root cause of their issues and detailed troubleshooting to help resolve the issues. Apple Support, the comprehensive knowledge base of technical support information of Apple, has long been available through its official website along with its official Twitter account.
Senior Manager, Worldwide Developer Relations (Developer Technical Support) Apple. Apr 2001 – Present 19 years 4 months. Cupertino, California, United States.
Technical Support Specialist Apple. Jan 2019 – Present 1 year 7 months. Troubleshoot and diagnose devices Assess customers support needs when they arrive and provide a solution Find your local, independent Apple Consultant to help set up and find the best expertise and customized solutions for your home, school or business.
Apr 13, 2020 · Apple will swoop in and save the day with free telephone technical support, but only within the first 90 days of product ownership. If you need an Apple agent to be your helpful hero beyond that
A Technical Support Incident (TSI) is a request for code-level support for Apple frameworks, APIs, and tools, and is available to members of the Apple Developer Program, Apple Developer Enterprise Program, and MFi Program. Submit a TSI if you cannot fix a bug, have trouble implementing a specific technology, or have other questions about your code. Dec 14, 2019 · As an Apple Support Advisor, you’ll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. Get support for any of your Apple devices, including step-by-step instructions, interactive simulators, videos and more. Apple Retail Technical Support Roles. See which role best matches your experience. Technical Specialist: Full-Time or Part-Time. We’ll provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. In this role, you won’t be expected to repair hardware. Find support for your Verizon Wireless service, plan, devices and features, including FAQs, step-by-step instructions, videos and device simulators. Apr 01, 2020 · With all of Apple's (NASDAQ:AAPL) U.S. retail stores shuttered due to the COVID-19 pandemic, the iPhone maker is asking store workers to morph into remote technical support staff. Apple began